Futurehome Thermostat

Installation

The thermostat must be installed by an authorized installer. The power supply to the thermostat must always be disconnected during installation.

Once the thermostat is connected according to the manufacturer's user manual, the thermostat can be included in the Futurehome Smarthub.

Inclusion

To add the device, the Smarthub must be set to inclusion mode.

1. Open the app → settings → devices → add device → Zigbee → start.

2. Put the thermostat into inclusion mode by holding down the minus button for 8 seconds. (The Zigbee icon will flash on the thermostat).
3. Once the thermostat is found in the app, press "Ok, done!". The device is now at the bottom of your device list. Select it → settings → give it a name, a function, and a room.
4. If there is an available update for the thermostat, it will start automatically. Do not turn off the power to the thermostat while the update is in progress.

Exclusion

Go to settings → devices → find the device in the list → settings → delete.

Configuration

The thermostat has two temperature sensors, an internal room sensor and a floor sensor. By default, it is set to the room sensor.

1. Select the sensor on the thermostat by holding down + and - simultaneously for 5 seconds. You are now in the menu, where setting 01 is the sensor setting.

2. Press + or - to change the default selection.
   0 = room sensor
   1 = floor sensor
   2 = maximum guard*

3. Confirm with ⏻

* Maximum guard uses the room sensor as a temperature sensor, but will turn off the heat if the floor sensor reaches 27 degrees. This is suitable for wooden floors that cannot withstand high heat.

In the app, the thermostat has two channels, where channel 1 includes the thermostat and the selected sensor, while channel 2 includes the sensor that is not selected. For more information, see an article about channels.

After the latest update, it is also possible to set the thermostat to regulator mode. (The latest thermostat with a power meter is required).
To set it as a regulator, enter the settings as described above, setting 14 and value 0, or you can set it as shown below:

When the device is in this mode, the user can change the regulator period and choose between five options: 15 minutes, 30 minutes which is the default setting, 45, 60, and 90 minutes.

Read more about the regulator function further down in this article.

Power Measurement

There are two versions of the thermostat. One with an internal power meter and one without. If you have one without, you will see this through the thermostat reporting 0 W even when it is turned on. To add consumption, you must first know how much power the heating cables in the floor use and then enter this value.

• Go to settings → devices → thermostat → additional functions → set W. Enter the value in W, not kW. Example: 1800, not 1.8.

Black screen on the thermostat

1. Test if the thermostat has power by pressing one of the buttons on the thermostat. It should flash blue. If it flashes, proceed to the next step - if not, check the power.
2. Try holding the on/off button for 5 seconds. The thermostat should turn on.
   If it doesn't, go to the next step.
3. Hold the minus and menu button (three dots) simultaneously and count to three (deactivating child lock).
4. Hold the on/off button for 5 seconds again.

The scenario here is that the thermostat screen is turned off and the child lock has subsequently been activated. The steps above explain how to deactivate the child lock and turn the screen back on. 

Latest Update

We are working to improve our products to ensure our customers get the best user experience.

The latest update in the Futurehome thermostat includes four major changes, in the latest version of the device with power measurement:

• Power Regulator:

1. On the thermostat: open the settings by holding (+) and (-) down simultaneously for five seconds → select setting 14 which is device type → value 0 is regulator, value 1 is thermostat.

2. To set the regulator period: open settings → select setting 15 (regulator period) → enter the minutes.

The number of minutes determines the cycle length. If you set 30 min and the regulator is set to 50%, the regulator heats for 15 min, then it will be off for 15 min. For a total of 30 min.

• Hide/Show Clock:

To hide or show the clock: open settings on the thermostat → select setting 16 which is the clock → value 0 is hide, value 1 is show.

• Minimum Display Dimming:

It is now possible to dim the screen to zero. To do this, go to settings → select setting 10 (brightness in sleep mode) → value 0 is the lowest.

• Adjust Sleep Mode:

To adjust the temperature setting for sleep mode, open thermostat settings → select setting 17 which is "default temperature for sleep mode" → enter the desired temperature.

Troubleshooting

The thermostat shows an incorrect temperature reading.

1. Check the resistance of your floor sensor.

The default resistance for the floor sensor included with the thermostat is 10 kOhm. If the resistance of your sensor is different, you must make changes in the thermostat settings:

1. Open the thermostat menu by holding the (+) and (-) buttons together for 5 seconds.
2. Go to setting number 2 by pressing the (...) button.
3. Select the correct value with the (+) and (-) buttons according to the floor sensor's resistance:
   0: 10 kOhm (default)
   1: 12 kOhm
   2: 15 kOhm
   3: 47 kOhm
4. Confirm your selection by pressing the power button ⏻.

The thermostat clock shows the incorrect time.

1. Check that the Smarthub is updated.
2. Restart the Smarthub.
3. Disconnect the power to the thermostat and leave it without power for 2-3 minutes. Then turn it back on and check if the clock shows the correct time.

The thermostat sets higher temperatures automatically.

1. Be careful when using the app. The cause of this problem may be that you accidentally adjusted the temperature in the app. The slider in the app can be sensitive, which can lead to unintended changes while scrolling.
2. If you have a wooden floor, check that the max guard temperature is suitable to prevent damage to the floor.
   • Open the thermostat menu by holding the (+) and (-) buttons together for 5 seconds.
   • In setting number 1, the value should be set to 2. (If it isn't, you can change it with the (+) and (-) buttons)
   • Confirm by pressing the power button ⏻.

The thermostat switches modes automatically.

1. The thermostat may be in auto mode and following a pre-programmed weekly schedule. In this case, set the thermostat to heat.
2. If you use StrømKontroll, the thermostat may optimize modes to save power. In this case, automatic mode switching is a deliberate and normal behavior.

I cannot see the consumption from the thermostat.

1. Check the thermostat version in the app.
   • There are two versions of the thermostat: with and without a built-in power meter.
   • Open the app, go to settings → devices → thermostat.
   • If you see the field for additional functions, your thermostat does not have a built-in power meter.
2. If your thermostat does not have a built-in power meter:
   • Go to devices → thermostat → additional functions.
   • Enter the consumption manually.
   • Make sure you have entered a value, otherwise the device will not recognize the consumption data.
3. If your thermostat has a built-in power meter:
   • Disconnect the power to the thermostat for 2-3 minutes, then turn it back on.

The displayed room temperature is incorrect.

1. Go to settings → devices → select the thermostat.
2. At the top, you will see two round icons representing two channels.
3. The first channel will be selected by default. Go to settings → place it in a room → save.
4. Select the second channel (by scrolling the channel icons to the left). Go to settings → ensure this is not placed in a room (the "no room" option is selected) → save.

The thermostat display is black and unresponsive.

The reason for this may be that the thermostat is locked.

1. Hold down the (-) and (...) buttons together for 8-10 seconds to deactivate the lock.
2. Press and hold the power button ⏻ for 10 seconds until the thermostat turns on again.