Replace Smarthub

Step 1 - Update Smarthub

Update your Smarthub.

• Go to settings → household → hub settings → update software → update.

For more information about updates, check this article.

Step 2 - Back up the Smarthub

Note: Zigbee devices will not work after the restoration. Settings from the EnergyControl Panel and automations are not backed up.

• Go to settings → household → hub settings → create backup → backup.

Check that you have a new backup in the list of backups before you continue. Found under "restore backup".

Step 3 - Unpair the Smarthub

• Go to settings → household → hub settings → unpair Smarthub → unpair.

Do not disconnect the Smarthub while unpairing. After the pairing is removed, new options will appear on the dashboard in your app, including "add Smarthub".

Step 4 - Add your new Smarthub

Connect the new Smarthub and let it start up. Navigate to the dashboard.

• On the dashboard → Add Smarthub → scan the QR code on the new Smarthub.

If you experience any issues, check this article.

Once the Smarthub is found, it will automatically update. Do not disconnect the Smarthub. You will receive a notification when the update is complete.

• Go to settings → household → hub settings → restore backup → select the latest backup.