Backup and restore

Important notes

• Zigbee devices will not work after restoring the backup. They will be visible in the app, but will not respond.
• Automations are not included in the backup.
• Backups are tied to the household. If you delete the household, the backup will be lost.
• Only the owner of the household can create and restore backups.

Backup

It is always a good idea to create a backup of your Smarthub so that you do not have to set everything up again if something goes wrong with your Smarthub.

1. Go to settings  → household → hub settings → backup → press "backup".
2. Let the Smarthub save your information. DO NOT turn off the Smarthub during this process.
3. Press "restore backup" tab to see that the backup is saved.

Restore backup

1. Go to settings  → household → hub settings → restore backup → select the relevant backup.
2. Let the Smarthub load the backup. DO NOT turn off the Smarthub during this process.
3. Test your devices afterwards.