Futurehome Charge - Signal Issues

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No signal - WiFi

If you encounter “no signal” on Charge with WiFi, you need to check some factors that can affect this.

  1. Verify that Charge has power. (Check the LED ring on Charge)
  2. Try restarting your router.
  3. Try restating Charge by flipping the fuse. (Verify which fuse is connected to the separate Charge circuit)
  4. If you have a Smarthub, restart it by unplugging the power for 10 seconds.

No signal - Zigbee

If you encounter “no signal” on Charge with Zigbee, you need to check some factors that can affect this.

  1. Try restating the Charge by flipping the fuse. (Verify which fuse is connected to the separate Charge course)
  2. If you have any other Zigbee devices, please check their connection.
  3. Click Charge → settings → Additional functions → reconnect

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  1. If possible, try moving the Smarthub closer to Charge. Note that it’s worth trying even if it’s only a few meters.
  2. Restart the Smarthub by unplugging the power for 10 seconds.

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