FAQ
Frequently asked questions
- Including devices - add a device
- Adding Smarthub, but “something went wrong :(”
- My Smarthub does not have a QR-code?
- The app is looking for Smarthub, but does not find it
- No response from Smarthub
- Which Smarthub do I have?
- I have migrated from old app, but can’t see any devices?
- Which protocols does Futurehome support?
- Is this device supported?
- Can you add support this device or this function?
- What happens with my order?
- Payment in webshop
- Futurehome AS Webshop Terms and Conditions
- Returning packages to Futurehome
- Security and encryption
- Can I use Futurehome in the cabin?
- Z-wave device shows as zw_0_0_0?
- How do I delete a Z-wave device?
- Why can’t I add a Z-wave device?
- What if the internet stops working?
- Status and errors
- Can I control different households from the same user?
- Can multiple users control the same site?
- Where do I find manuals for integrations?
- Futurehome API?
- I did not find the answers to my question
- Hvor mye strøm kan jeg spare med Futurehome?