Sometimes the distance is a bit too long or there are too many obstacles between the Charge and the Smarthub. In these cases, it is important to know that all AC-powered Zigbee devices act as repeaters (mesh nodes).
Our recommendation is to use the Futurehome Relay as a signal repeater. The reason for this is that this device is very easy to install, it has a good antenna, and can be installed outdoors in a waterproof junction box.
Simply place the relay in the junction box, wire it to L-in and N-in, terminate L-out, and connect it to power. We recommend installing it fixed so that the customer does not accidentally disconnect it.
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