Issues with Futurehome HAN and Kamstrup AMS

  • Updated

We have identified a problem where the Futurehome HAN sensor does not report data from certain Kamstrup AMS meters. This is due to low voltage from the HAN port adapter in the Kamstrup AMS meter, which causes the HAN sensor to not receive sufficient power.

This does not apply to all Kamstrup AMS meters and we are working on mapping the extent of the issue. More information will be provided as soon as we know more about the cause and solution.

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