Replace Smarthub with a new one

  • Updated

Step 1 - Update the hub

Make sure your hub has the latest available update before proceeding.

You can update the hub from the Hub Settings in the Futurehome app.

Step 2 - Take a backup of the hub

Take a backup of your smarthub. This can be done from the Hub settings.

Check that you have a new backup in the list of backups before proceeding.

Step 3 - Unpair the Smarthub

Go to Hub settings and select Unpair from smarthub. This removes the smart hub from the household, but does not delete any information on the hub.

Step 4 - Pair your new Smarthub

On the front page, press "add Smarthub" → scan the QR code.

Step 5 - Update Smarthub

During pairing your Smarthub will upgrade.

Step 6 - Restore backup

Go to Hub Settings and select restore. Here you will find the backup you made of yours
old hub.


Note: Zigbee devices will not joint after backup restore.

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