Futurehome Charge - Cable is stuck

  • Updated

Note that the cable will be locked in Charge and the car during charging sessions.

  1. Ensure that the cable is disconnected from the car.
  2. Click the unlock button on Charge in the app.
  3. Disable the “Cable alway locked” function, under Charge settings → cable settings.
  4. Click the unlock button in the app, while you push the cable towards Charge to release tension on the lock.
  5. Restart Charge by flipping the fuse, wait 1 minute and turn it back on. Try pushing the cable towards Charge and unlock the cable in the app again.

ev1.svg    cablelocked.svg  settings.svg    evc4.svg

evc5.svg

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