No response from Smarthub

The most common reasons for not getting response from the Smarthub is that it does not have a working internet connection or that you have chosen the wrong household.

Try these solutions:

1. Check if you have chosen the right household in the Futurehome app.
2. Check the Internet connection to the Smarthub - check that both network lights under Smarthub are lit/flashing and that other devices on the same network have internet.

If you still do not get contact with Smarthub, you can contact Futurehome support.